Anything already in progress is a phone job. Call and a van is assigned while you are still describing the door. The form underneath reaches the same desk, so quotes, bookings and lock questions can go that way instead, and the phone stays quicker for anything already happening. One thing worth knowing before you dial: this desk does not cover a single city. The zone runs from the Golden Ears Bridge approach at Port Kells out to the 264th Street border crossing at Aldergrove, and down Highway 17 to the ferry terminal, so the area you are standing in is the first useful thing you can say.
Three answers turn a message into a figure rather than a follow-up question. Which area of the zone the address sits in. How many cylinders the job actually covers, counting the keyed gate and the garage handle that most people forget. And whether the door is your own suite door or one the building shares, because so much of this zone is strata-titled, City Centre above all, and that line decides whose call it is. A suite door is yours to rekey. A shared door needs the property manager to authorise it first, so say which one it is when you book. A lost building fob is usually the property manager’s to replace rather than ours, because it runs on the strata’s own access control rather than on the cylinder in your door. On a standard fob system there is sometimes something we can do, and you hear which it is on the call.
Ten headings, one number behind all of them. Each page sets out what that job looks like here, which is not always what it looks like elsewhere: a Cloverdale deadbolt that barely catches because the wooden frame has shifted and left the strike plate out of line, a Clayton Heights townhome still carrying the Grade 3 deadbolt its developer fitted, an Aldergrove acreage where the audit runs to the house, the garage, the workshop and the gate padlocks before anyone decides what gets keyed alike.
Every name below opens a page written for that area, each with its own arrival window and its own hardware: the post-2010 concrete towers of City Centre, the 1990s Weiser cylinders still rekeying well in Fleetwood, the gate padlocks and outbuilding deadbolts on the acreages past 264th Street. Read the one covering your address before you call and half the questions answer themselves.
Pick-, drill- and bump-resistant cylinders with keys that can’t be copied at the hardware store. Cut, pinned and registered in-shop.
1/2" steel door, digital keypad, fitted and bolted on site.
Car keys are priced by vehicle. Pick what you need and we’ll collect your make, model & year to text you an exact quote.