This calendar is for locksmith work that can wait for a date: a rekey timed to the day a tenancy turns over on one of the rental streets off 96 Avenue, a Grade 1 deadbolt going onto a detached door near the Hyland Creek greenbelt, a keypad lock on a Clayton Village townhome, a spare car key cut and programmed in a Sullivan driveway. Dispatch runs from 10609 King George Blvd, and the address is what sets the window you get. The form underneath books a request rather than a confirmed slot, so give it the address and the date you want, then wait for the text back that settles the window. If you are standing outside a locked door while you read this, a form was never the tool for it. Call 604-900-8174 instead.
Start with the address rather than the date, because this one calendar reaches five municipalities and not every address on it is in Surrey. White Rock is a separate waterfront city of its own. Langley counts twice, because Langley City and the Township that holds Walnut Grove and Aldergrove are separate municipalities. Delta is three distinct communities inside one municipality. Which of those you are booking from does more to your arrival window than the hour you choose. The hour still counts, though it counts as traffic and not as distance: a mid-afternoon slot in South Surrey has the 32nd Avenue interchange sitting inside it, and one out in the Township has Highway 1 at the Langley Centre interchange sitting inside it. Both get shorter in the morning, which is why a morning is the window to ask for first.
A cross street is what actually routes a van here, and what makes it useful changes by corner. Port Kells addresses sit a long way apart, so an intersection is the thing that turns a request into a real arrival time instead of a guess. Inside a Clayton Heights complex the name of the complex does more work than the unit number does. In a Langley City apartment block on 207 Street, or on the streets beside Nicomekl River Park, the useful detail is the building itself, so name it. Whichever of those fits your address, it belongs in the address line, in the notes, or in the first sentence you say on the phone.
Strata property runs right through this coverage zone, from the concrete towers between 102 Avenue and King George Blvd out to the townhome rows through Fleetwood, Sullivan and Clayton Heights. So the first thing a booking here settles is whose door it is. Your own suite door is yours to book, and your name on the booking is the whole of the permission needed to rekey it. A door the whole building shares is not yours to book, however firmly it is shut in your face, and a request for one is coordinated with the property manager instead.
A third item is worth settling before you pick a slot. A building fob runs on the strata's own access control rather than on the cylinder we would be cutting a key for, so a lost one is a question for the property manager first. Guildford is the corner where that catches people, because in a building along 104 Avenue the suite lock, the in-suite deadbolt and the fob can each run on a separate system, and naming the building in the notes is what gets the right hardware onto the van for the first visit.
Some work will not fit a two-hour window and is worse for being squeezed into one. A building-wide rekey is a scheduled attendance rather than a slot, arranged with the property manager and built around the building's occupancy instead of ours, and it is set out on the commercial locksmith page rather than here. Multi-door retail work is the same. The master-key setups behind the strip units along Fraser Highway between 160 and 168 Streets usually want re-sequencing once a tenant changes, and a master key system is quoted on its own timeline rather than fitted into a slot, so the right blanks are already aboard when the van pulls in. Ask for a date on either of those and you will get one. Ask for this afternoon and you will get a second visit.
Two lines in the service list point at cars and they are not the same booking. Automotive Locksmith is the one to choose when the key still exists and the car is shut around it. Car Key Replacement is the one to choose when the key is gone, and that request is held rather than confirmed until dispatch knows the platform, because a mechanical cut, a chip key and a proximity fob are three different lengths of visit and only one of them is short.
Where the car is standing belongs in the notes too. Most of the lots in this zone are ordinary ground for us, from the Central City parkade to the parking structures at Guildford Town Centre. One of them runs on a clock nobody controls: a booking in the staging lanes at the ferry terminal is really written against a sailing, so give the lane or the parking section and tell us when the boat goes.
The calendar is for work that has a date. The calls with no date arrive in a pattern this dispatch knows by heart: late evenings at Surrey Central, where the SkyTrain puts people back at a door whose key is somewhere else; closing time along the 128th Street strip in Newton; summer evenings by the White Rock pier, when the lots empty out into a row of locked cars. None of that belongs in a form, because a form waits for somebody to read it. 604-900-8174 does not.
Each link opens the page for that work: what it involves, what the van brings for it, and where the scope stops. Everything on this list can be given a date. The first one is the exception: an emergency is a phone call, not a date in a calendar.